Contact
Email is the fastest way to reach us. To help us help you faster, please include: the issue or idea, the relevant page URL, and (for tool issues) your browser and operating system.
Response times
- Product issues and bug reports: 1–2 business days;
- Partnership inquiries: within 3 business days;
- Content corrections: verified and fixed within a week, with thanks.
Quick answers before you write
A tool's result differs from another tool?Attach your input and screenshots from both sides — counting conventions (does "words" include punctuation?) are the usual culprit, and we'll state ours explicitly in the reply.
An article's method doesn't work in your environment?Include software versions and the exact error text. Our methods note their verification environments; version drift is often the root cause.
Partnership or republication?State your organization and purpose. Full republication needs written permission; excerpting with attribution and a link is welcome.
Company information
Xi'an Aiya Qinya Electronic Technology Co., Ltd.
Location: Xi'an, Shaanxi, China
Email: 260448836@qq.com
We're a small team with no call center — email is the reliable channel, and it guarantees every message reaches the people who actually built these tools and wrote these articles.